Shipping policy

SHIPPING & DELIVERY POLICY

1. General Information

At Agade E Commercial LLC, we aim to process and deliver your orders as quickly and securely as possible. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.

2. Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may be extended during peak seasons, promotional periods, or due to stock availability.

3. Delivery Time

Delivery times are estimates only and are not guaranteed.

For U.S. domestic shipments, estimated delivery time is generally 3–7 business days.

For international shipments, delivery time may range from 7–21 business days, depending on the destination and customs procedures.

4. Shipping Costs

Shipping fees are calculated at checkout and may vary depending on:

  • Delivery address

  • Shipping method selected

  • Order size and weight

Promotional offers may include free shipping from time to time.

5. Shipping Delays

Delivery delays may occur due to circumstances beyond our control, including but not limited to:

  • Carrier delays

  • Customs processing

  • Weather conditions

  • Natural disasters

  • High order volumes

  • Other unforeseen events

Agade E Commercial LLC is not responsible for such delays.

6. Shipping Address Responsibility

Customers are responsible for providing accurate and complete shipping information.

We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Address changes cannot be guaranteed once an order has been shipped.

7. Tracking Information

Once your order has been shipped, tracking information (if available) will be sent via email.

Tracking updates depend on the carrier system and may not always update in real time.

8. Lost or Damaged Shipments

If your package arrives damaged, we recommend documenting the issue with the carrier at the time of delivery.

For lost or undelivered packages, we will initiate an investigation with the shipping carrier.

Resolution times may vary depending on the carrier’s investigation process.

9. Acceptance of Delivery

Delivery of a package constitutes acceptance of its external condition. However, it does not confirm the internal condition of the product.

If you receive a damaged or incorrect item, our Return & Refund Policy will apply.

10. Contact Information

For any questions regarding shipping and delivery, please contact us:

Agade E Commercial LLC
Email: agadeusa@gmail.com